Terms of Service

Please read these Terms of Service ("Terms") carefully before using https://thepeoplesph.stitchverse.net (the "Site") or purchasing any products operated by Stitchverse World ("we," "us," or "our") under the brand The People's pH. By accessing or using our Site, you agree to be bound by these Terms.

1. Acceptance of Terms

By placing an order or using any part of this Site, you confirm that you are at least 18 years of age, have read and understood these Terms, and agree to be legally bound by them. If you do not agree, please do not use this Site.

2. Products & Descriptions

We sell A9 Alkaline Water — a naturally alkaline artisan water sourced from Brazilian springs, packaged in Tetra Prisma® Aseptic cartons. We make every effort to accurately describe our products, including pH levels, certifications, and packaging. However, we reserve the right to correct errors or update descriptions at any time without prior notice.

Kosher certification and nutritional details are provided in good faith as communicated by our supplier. We are not responsible for typographical errors in pricing or product descriptions.

3. Ordering & Payment

All orders are processed through third-party payment platforms (Checkout.page). By completing a purchase you agree to their terms of service in addition to ours. We accept major credit cards and other methods made available at checkout. All prices are in U.S. Dollars and do not include applicable taxes unless stated. Tax will be calculated and displayed at checkout.

We reserve the right to refuse or cancel any order at our discretion, including orders that appear fraudulent or that cannot be fulfilled due to inventory limitations.

4. Delivery & Shipping

Tri-State Carpool Delivery: Free delivery is offered within New York City (all 5 boroughs), New Jersey, and Connecticut on qualifying orders, subject to our published delivery schedule. Delivery windows are estimates and not guarantees.

Brooklyn Pickup: 24/7 pickup is available at our Downtown Brooklyn location (ZIP 11201). You will receive confirmation details after purchase.

National Shipping: Free shipping to all 50 U.S. states on qualifying national orders. Shipping carriers and transit times may vary. We are not responsible for delays caused by carriers, weather, or events outside our control.

Risk of loss and title for products pass to you upon delivery to the carrier or upon your pickup.

5. Returns & Refunds

Due to the perishable and consumable nature of our products, all sales are final unless the product arrives damaged or is materially different from what was ordered. If you receive a damaged shipment, contact us within 48 hours of delivery at with photos and your order number. We will arrange a replacement or refund at our discretion.

We do not accept returns of opened or partially consumed product.

6. Community Captain Program

Participants in our Community Captain Program earn a commission of 10% of qualifying group orders they facilitate. Commission is paid after successful delivery and payment clearance. We reserve the right to modify, suspend, or terminate the program at any time with reasonable notice. Commission is not guaranteed and is subject to verification of qualifying orders.

7. Donations

Donations made through this Site are processed via Donorbox and are fiscally sponsored by Destined 2 Dance, Inc., a 501(c)(3) nonprofit organization. Donations are tax-deductible to the extent permitted by law. Stitchverse World does not retain donation funds; all proceeds are directed to the fiscal sponsor's charitable programs supporting community water access.

8. Health Statements Disclaimer

Statements made on this Site regarding the health benefits of A9 Alkaline Water — including but not limited to metabolism, inflammation, muscle recovery, and skin vitality — have not been evaluated by the Food and Drug Administration (FDA). Our products are not intended to diagnose, treat, cure, or prevent any disease. Consult a qualified healthcare professional before making changes to your diet or health regimen.

9. Intellectual Property

All content on this Site — including text, images, logos, brand names, graphics, and design — is the property of Stitchverse World or its licensors and is protected by U.S. and international copyright and trademark laws. You may not reproduce, distribute, or create derivative works from any content on this Site without our express written permission.

10. Limitation of Liability

To the fullest extent permitted by law, Stitchverse World shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of this Site or our products, even if advised of the possibility of such damages. Our total liability to you for any claim shall not exceed the amount paid by you for the order giving rise to the claim.

11. Indemnification

You agree to indemnify and hold harmless Stitchverse World, its officers, employees, and agents from and against any claims, liabilities, damages, and expenses (including reasonable attorneys' fees) arising out of your use of the Site, your violation of these Terms, or your violation of any rights of a third party.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law principles. Any disputes shall be resolved exclusively in the state or federal courts located in New York.

13. Changes to These Terms

We may update these Terms at any time. The most current version will be posted on this page with an updated effective date. Continued use of the Site after changes constitutes your acceptance of the revised Terms.

14. Contact

Questions about these Terms? Contact us at or write to Stitchverse World, Brooklyn, New York.